Lifetime Warranty

Turbu-Flow lifetime warranty

SofterWater Conditioners warrants this product to the original purchaser for its useful life against deficiencies in material and workmanship, whether purchased from the company or an authorized business partner.  Useful life is defined as the period during which a SofterWater Conditioner unit is expected to be usable for the purpose, industry and application for which it was acquired. It may or may not correspond with the items actual physical life or economic life. This LIMITED LIFETIME WARRANTY does not cover products that are improperly selected, used, abused, altered or repaired or incorrectly installed by a business partner or their/your appointed installer. The company has no control on water chemistry and increased/decreased changes to pH, water analysis, corrosiveness, any water chemistry, which may or may not impact the product negatively.

Should this product, after our inspection and in our opinion, fail to be in good working order during the warranty period, the company has the option to either repair or replace this product at freight only charges, provided that the product has not been subjected to abuse, misuse, accident, disaster or non authorized modification or repair.

The SofterWater Conditioner Lifetime Warranty is defined as the serviceable life of the stainless steel product. This is defined as the period during which all components are available. Should the product prove to be irreparable, the company reserves the right to substitute an equivalent product if available or to retract Lifetime Warranty if no replacement is available. Products manufactured from PVC or ABS housings and components have a 12 month warranty against deficiencies in material and workmanship.

The above warranty is the only warranty authorized by SofterWater Conditioners.

The above warranty applies to products sold on or after January 1, 2012.

NOTE: Under no circumstances will the company be liable in any way for damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, such product.